Returns

Returns and Refunds

Returns must be made within 30 days of product shipment. The items must be unopened and unused. AED's, food, water, videos, and medicine cannot be returned. The customer must pay for shipping back to our warehouse as well as a 20% restocking fee. Before returning any items, the customer must contact us first to receive an RMA. See the RMA section below for more information. All custom kit orders that are cancelled after the order has been placed and approved will be subject to a 20% restocking fee. If an order is returned, free shipping does not apply, and if an order is refused or sent back via UPS, USPS, DHL, or Fedex, shipping charges will apply.

Exchanges

Exchanges must be made within 30 days of product shipment. If the item purchased is exchanged with an equal or greater value replacement, the restocking fee may be waived depending upon the manufacturer. The customer still pays for shipping the product back to the warehouse. Like with returns, food, water, videos, and medicine cannot be exchanged. Before exchanging any items, the customer must contact us first to receive an RMA. The items for exchange must be unopened and unused. See the RMA section below for more information.

Guarantee

CPR Savers & First Aid Supply guarantees products purchased from us up to 30 days after product shipment. If it's determined to be a manufacturer defect, we will waive the restocking fee and also pay for shipping. The product must be in the same condition as when shipped. Before returning any items, the customer must contact us first to receive an RMA. See the RMA section below for more information.

RMA (Return Merchandise Authorization)

Before exchanging or returning any items, the customer must contact us first to receive an RMA. You can contact us by email at returns@cpr-savers.com or call us at 1.800.480.1277.

Product Liability Disclaimer

CPR Savers & First Aid Supply guarantees its products against defects for up to 30 days from the date of receipt. CPR Savers & First Aid Supply expressly disclaims all warranties, express or implied, or any kind with respect to the products sold on this website. You agree that CPR Savers & First Aid Supply, its officers, employees, and representatives will not be held liable for damages arising from the use of these products. You agree the maximum liability to CPR Savers & First Aid Supply shall be the price of the products ordered.

For any product and/or order discrepancies, CPR Savers & First Aid Supply must be notified within 30 days of receipt.

Website Disclaimer

The information provided on the CPR Savers & First Aid Supply website is presented 'as is' and we are not held responsible for any mistakes or misprints. This includes any incorrect pricing or product descriptions. CPR Savers & First Aid Supply disclaims all warranties, express or implied, or any kind with respect to the website and its use. You agree that CPR Savers & First Aid Supply, its officers, employees, and representatives will not be held liable for damages arising from the use of this content and its information.

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